Ministry of Education and Higher Education
1. Submission: Parents can submit their complaints using the dedicated link provided at the end of this message.
2. Receipt: The Complaint Committee will receive the submitted complaints, acknowledging receipt to the parents.
3. Review: The committee will then carefully review each complaint, considering all details and perspectives involved.
4. Decision: Within three days of submission, the committee will make a final decision on the complaint.
5. Response: Parents will receive a comprehensive response, detailing the decision and any next steps to resolve the issue to their satisfaction.
Downloadable Complaint Form